MyData is now RadOnline

Have you already entered your information into the MyData system? No problem, we are happy to transfer your information over for you.

Please contact us

By email, with your detector number which is located on the bottom of your device. We will send you a new login and access code to register your information with the new online reporting system RadOnline by Radonova.

We thank you for your patience as we make this transition.


Shipping rates and times vary depending on the shipping destination. Average delivery time ranges from 3 - 10 business days.

Returns & Exchanges

Due to the sensitive nature of radon testing equipment, all products are final sale. Radon Environmental guarantees all products to be free of manufacturing defects. Should you find any difficulty with the operation, please contact us and we will help solve the issue right away.

Radon Environmental Management Corp.
502-1281 West Georgia Street
Vancouver, BC V6E 3J7 Canada



Radon Environmental warranties our products to the original retail purchaser to be free from defects in material and workmanship except as otherwise provided herein. This warranty is not transferable and is effective from the date of original retail purchase.

Procedure for warranty service:

Contact Radon Environmental by phone at 778 327 4717, or email, to receive return authorization. Include with the detector: your name, address, phone number, and description of the problem you are experiencing. Returns must include a copy of the original purchase receipt showing the date of purchase. Package the product carefully and send postage prepaid to the address above.

This warranty does not cover:

  • cost of shipping the product to Radon Environmental,

  • normal wear, scratches or fading of product,

  • damage caused by abuse, misuse, tampering with the product including the removal of the back cover,

  • damage caused by failure to follow installation and use directions found in the manual, and

  • consequential damages, incidental damages or expenses, including damages to property and personal injury.

Privacy Policy

The protection of your privacy is important to us

All customer information is confidential and only used by Radon Environmental to deliver service to our customers in response to their direct product requests. Data from your laboratory report and/or measurement device (including location, time, sensor data, device identification, device name and details about air quality where the device is located) is used for the legitimate commercial interest in delivering and improving your user experience. 

Radon Environmental collects data regarding location and radon levels for the purposes of improving education and awareness. Your details are anonymized to protect your privacy. For queries or questions regarding the processing of your personal data, you may contact

Terms of Service

General Disclaimer

Radon Environmental Management Corp. "Radon Environmental", has taken all reasonable care in producing and publishing information contained on this website, and will endeavour to do so regularly. Material on this site may still contain technical or other inaccuracies, omissions, or typographical errors, for which Radon Environmental assumes no responsibility. Radon Environmental does not warrant or make any representations regarding the use, validity, accuracy, completeness or reliability of any claims, statements or information on this site. Under no circumstances, including, but not limited to, negligence, shall Radon Environmental be liable for any direct, indirect, special, incidental, consequential, or other damages, including but not limited to, loss of programs, loss of data, loss of use of computer of other systems, or loss of profits, whether or not advised of the possibility of damage, arising from your use, or inability to use, the material on this site. The information is not a substitute for independent professional advice before making any decisions. Furthermore, you may not modify or reproduce in any form, electronic or otherwise, any information on this site, except for personal use unless you have obtained our express permission.

Third Party Links

Radon Environmental has provided links from this website to several other websites which are arms-length to the Company. The viewer should be aware that in linking to these outside websites, he or she is leaving the Radon Environmental Management Corp. website and that Radon Environmental is not responsible for the content of any other site.